FAQ

Q: How much is shipping?

A: Shipping is currently a flat rate of $6.00 for every order.

Q: How long does it take to ship?

A: We ship through USPS First Class and USPS Priority Mail. 2-7 Business days after dropping off your order at the post office.

Turn around time for processing is currently 5-7 business days. 

Q: I have not received my order. Where is it?

A: You will receive an email, after your order has been processed and shipped, with tracking information that can provide the current location of the package. 

Q: My tracking information says my package was delivered, but it is not here. Where is my package?

A: Once I drop off your package at the post office, it is in the hand of the carrier (USPS). Please contact the carrier with your tracking number directly. USPS is the carrier, contact the local office. 

Q: What are the returns/exchange policies?

A: Please refer to the Returns/Exchange Policy for more information.